fliway-group

Fliway Group new

Fliway is one of the largest fully integrated logistics providers operating in New Zealand.  We offer seamless global supply chain solutions – from international freight to warehousing & domestic delivery to business or the home.  As a division of Yang Kee, our global reach is further supported with operations in South East Asia, Australia and the United States.

We have a great team of over 400 people and an extensive New Zealand footprint, with 12 Branch locations and 5 Warehouses throughout the country.

Fliway focuses on delivering results, and we do that through our people, our partners and our systems.  We invest in smart technology, to simplify processes and deliver customers visibility everywhere they need it. 

Our IT capabilities are at the leading edge of the industry, as attested to by our long standing relationships with multinational and local customers. We have extensive experience in EDI integrations working alongside our customers locally or globally.

 

Group Structure

COVID -19 Update

27/3/2020

Fliway Transport is currently not operating. We have a very limited service in place for essential customers. You must provide information on why the delivery is considered an essential service which we have to provide for authorities. If you require this service please email fliwayenquiries@fliway.com

Also please note our Track and Trace is not operational at this stage.

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25/3/2020 8:00

Domestic Transport and Logistics Services – Level 4 Response:

Fliway Group deliver ‘transport and logistics’ services which are considered an essential service by the Government under the Level 4 COVID 19 response. What this means is that we are able to provide services to our customers, but only where those customers are directly supplying essential goods or services. Essential services are defined as those services relating to food, medicine, healthcare, energy, fuel, waste-removal, internet and financial support.

As a result of this, and to ensure we are doing our part to support the government mandated lockdown requirements Fliway will be operating a very reduced service to cater for essential services and emergency deliveries only.

Services Offered from 26-03-20

Fliway Logistics Services Continuing:

  • Inbound receipt of containers
  • Product put away of inbound freight
  • Pick and dispatch services only in relation to essential services, and on an as requested and as agreed basis

Fliway Transport Services Continuing:

  • Home Delivery in Auckland for essential services only  
  • Distribution Centre deliveries in Auckland for essential services only
  • Ad-hoc home delivery in Wellington and Christchurch, on an as requested and as agreed basis for essential services only
  • Emergency deliveries for essential services only (breakdowns, spare parts etc.) on an as requested and as agreed basis

We regret that we have had to restrict our service offering to essential services only however our top priority remains the protection of our teams and the wider NZ community through compliance with the Level 4 restrictions. If you have any questions please do not hesitate to get in touch with your Fliway representative.

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24/3/2020 12:00

Our planning and preparation in response to COVID-19 is progressing well and we are highly focussed on protecting our people, customers and suppliers while still maintaining high levels of service.

We continue to provide up-to-the-moment guidance and information so team members can keep themselves and their families safe.

As our Business Continuity Plans continue to evolve the following actions have been undertaken to date:

  • All our sites are now closed to external visitors and only Fliway team members can enter our buildings.
  • All Fliway team members are now working from home where possible.
  • We have reinforced the rules of social distancing for all team members who need to be on site, including introducing separate shifts in the warehouses so there is no possibility of crossover.
  • An intensive cleaning regime has been implemented and we have distributed cleaning and sanitising products across our sites while reinforcing the personal hygiene and workplace hygiene message to our people.

As circumstances continue to develop, we will keep communicating with our team members and customers.

Be Safe : Be Well

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17/3/2020

You will no doubt have seen the news about the rapidly evolving situation concerning COVID-19 or Coronavirus. The Government has announced that from 1.00am on 16 March 2020 every person arriving into New Zealand (except for those coming from the defined group of Pacific Islands) must self-isolate for 14 days.
We are continuing to monitor the developing situation very closely and we want to advise our standard service offering remains in place at this time. As part of our BCP we are exploring all manner of possibilities on working differently in order to maintain this status should things change.
We are focussed on protecting our people, customers and suppliers and in some cases need your help in doing just that.
Please take the time to review the important information below:

1. What Fliway is doing
• First and foremost, we have advised our people to stay home if they are feeling unwell and to seek medical advice via Healthline or their GP.
• We are proactively reinforcing the key messages around personal hygiene, social distance, and travel.
• All business-related international and domestic travel has ceased.
• We have cancelled internal events and have stopped our people attending any public work-related events of any size.
• We have a robust communications plan in place to keep our people, customers and suppliers regularly updated about any changes as well as reminding them of best practices around hygiene and self-care.
• We have /are cancelling face to face meetings with customers and contractors and will rely on technology where required for audio and video meetings. (Outside essential contractor requirements.)
• We have increased cleaning in high use areas and have been distributing cleaning and sanitising products across our sites; and reinforcing the personal hygiene and workplace hygiene message to our people.
www.fliway.com

2. What we ask of you
We anticipate that you too will have similar company protocols and BCP in place and by adhering to the below protocols we will be able to support each other in upholding these practices in both our businesses.

3. Social distance
• We understand that it is important to keep the momentum across our organisations so that we can continue to provide a seamless service to you. However rather than doing this in person, we will cease any non-essential face-to-face meetings and will leverage
technology to ensure we remain engaged and continue to work effectively together.
• If there is an essential need to engage in person, we ask that this is limited to a handful of people at the most, and only as a last resort.
• We ask that you understand if Fliway people are unable to attend any meetings/events that you have planned, but we will make every effort to attend sessions via the phone or alternate technology ie. zoom, skype, etc.

4. Communication with Fliway
With the change in the way some of our team may be working, we recognise the need to re-clarify how to contact our team and transact business. We will issue further contact details this week. We see this as an evolving situation and will update regularly.

5. Supply chain impacts
COVID-19 has had significant impacts on global supply chains therefore it is highly likely that there will be domestic supply chain disruption. We will look to minimise this as it occurs and will communicate effectively should this occur. However, if you have any
questions, queries, suggestions or concerns, please get in touch with a Fliway representative.

6. Thank You
We understand that this is an unprecedented and evolving situation. We would like to thank you for partnering with us to keep people safe and help prevent the spread of the virus any further within New Zealand. We will keep you updated with more information as the situation develops. In the
meantime, please get in touch with a Fliway representative.

Kind Regards

Sandra Fairchild
CEO

Senior Leadership Team

 Sandra Fairchild Jim_S Cam_McK
Sandra Fairchild
Chief Executive Officer – Australia and New Zealand
Jon Gundy
General Manager International
Cameron McKeown
General Manager Domestic

Sandra joined the Fliway Group team, following the acquisition of Fliway Group by Yang Kee Logistics Pte Ltd.  In her position of CEO, Sandra has operational and commercial oversight for Fliway Group in NZ, and AXIMA in Australia.

Sandra has held a number of positions within global logistics including CEO of AXIMA from 2009-2018, Business Development Manager and Finance Director.  Prior to commencing a career within global and contract logistics, Sandra worked as a Manager for Arthur Anderson in Melbourne.

She is a member of the Australian Institute of Directors and Institute Chartered Accountants Australia.

Jon Gundy has held senior leadership roles in the International Air & Ocean sector. This experience includes exposure to the full supply chain services over the last 20 years plus, based in Australia, Europe and most recently back in New Zealand. Jon joined Fliway in July 2016 to grow our International business with a focus on delivering a service that adds value to our customers, through connectivity and transparency of our Group capability in International, 3PL and Transport - therefore offering a full supply chain service.

Jon has a Graduate Diploma in Business (Operations Management) from the University of Auckland.

Cameron joined Fliway in 1993 and has vast experience in various management roles at Fliway, having worked within all of Fliway’s major divisions.  Cameron was appointed as General Manager of Fliway Logistics in 2006 and in 2008 became General Manager of Fliway Domestic.

 

 

Kate Bacchus Kevin Rowland Gary Dickins

Kate Bacchus
General Manager People

Kevin Rowland
Chief Information Officer

Gary Dickins
General Manager Finance

Kate joined the team at Fliway in July 2014.  Prior to her appointment with Fliway, Kate worked in national HR management roles at Pernod Ricard and Transfield Services.  She has also worked at Mercer HR Consulting, Deloitte and Hyatt International in a variety of HR positions in NZ and London.

Kate is a professional member of the Human Resources Institute of New Zealand and has a Graduate Diploma in Business (Human Resource Management) from the University of Auckland.

Kevin has been working in the retail and logistics space for more than 40 years, moving from managing supermarkets into the IT side of retail with Safeway Stores in the UK after which Kevin and his family came to New Zealand in 2006. After 9 years at The Warehouse Group where he was Group Business Information Manager, Kevin has held senior leadership roles at eStar and EziBuy, before commencing with Fliway Group in March 2020.

Kevin has an Honours degree from Wolverhampton and is a Chartered Member of IT Professionals

Gary joined the team at Fliway in March 2009 as Finance Manager, and was involved in Fliway’s 2015 public listing on the NZX.

Prior to joining Fliway, Gary worked for Bendon in both Commercial Manager and Finance Manager roles.

He is a fully qualified Chartered Accountant graduating from Unitec Institute of Technology in Auckland and is a member of Chartered Accountants Australia & New Zealand.

Track & Trace